All Categories
- All Categories
- Beddings
- Bedsheets by Design
- Bedsheets By Size
- Decor
- Accent Furniture
- Artificial Flowers & Plants
- Bathroom Accessories
- Candles & Aroma
- Candles Stand
- Clocks
- Decor Gifts Set
- Home Garden
- Home Improvement
- Key holders
- Mirrors
- Photo Frames
- Pooja Essentials
- Room Dividers
- Spiritual
- Table Decor
- Tableware
- Vases
- Wall Decor
- Wall Shelves
- Furnishings
- Bed Linen
- Curtains
- Cushion & Covers
- Cushion Covers
- Fabrics
- Mats
- Rugs & Caprets
- Table Linen
- Furniture
- Beds
- All Sizes Beds
- Bedroom Sets
- Bunk Beds
- Divan Beds
- Double Beds
- Hydraulic Storage Beds
- King Size Beds
- Metals Beds
- Platform Beds
- Poster Beds
- Queen Size Beds
- Single Beds
- Sofa Cum Beds
- Trundles Beds
- Upholstered Beds
- Chest of Drawers
- Dressing Tables
- Mattresses
- Wardrobes
- Kitchen & Dining
- Bakeware
- Bar Furniture
- Cookware
- Dinning Furniture
- Drinkware
- Kitchen Furniture
- Kitchen Linens
- Kitchenware
- Modular Kitchen
- Serveware
- Storage & Containers
- Tableware
- Lamps & Lights
- Floor Lamps
- Suspended Lights
- Table Lamps
- Wall Mounted Lamps
- Outdoor
- Balcony Furniture
- Outdoor Decor
- Outdoor Sets
- Shop
- Sofa
- Recliners
- Seating
- Sofa Cum Bed
- Sofa Sets
- Upholstered Sofa
- Storage & Organisers
- Bar Furniture
- Bathrooms Storage
- Bedroom Storage
- Boxes & Baskets
- Dinning Storage
- Hooks & Holders
- Living Storage
- Organisers By Space
- Racks & Shelves
Shipping and Delivery
Shipping Policy
1. Shipping Coverage:
- PAN India: Kiawa India delivers home furniture and decor items to customers across all major cities and towns in India.
2. Shipping Charges:
- Standard Delivery: Standard shipping charges are applicable based on the product weight, dimensions, and delivery location. The shipping charges will be calculated and displayed at the time of checkout.
- Free Shipping: Occasionally, we may offer free shipping on select products or during promotional periods. Please check our website for ongoing offers.
3. Delivery Timeframes:
- Standard Delivery: Orders are typically delivered within 7-15 business days from the date of dispatch, depending on the delivery location.
- Customized Products: For customized or made-to-order items, the delivery timeframe will be communicated to you at the time of order confirmation and may take longer than standard delivery.
4. Dispatch Time:
- In-Stock Items: Orders for in-stock items are usually dispatched within 3-5 business days.
- Out-of-Stock Items: If an item is out of stock, you will be notified of the estimated dispatch time or provided with alternative options.
Delivery Policy
1. Delivery Process:
- Order Tracking: Once your order has been dispatched, you will receive a tracking number via email, which you can use to track the status of your delivery.
- Delivery Confirmation: Our delivery team will contact you prior to the delivery to confirm the date and time.
2. Delivery Conditions:
- Access and Accessibility: Ensure that the delivery location is accessible for our delivery team. If there are any specific requirements or restrictions (e.g., no lift, narrow staircases), please inform us in advance to facilitate smooth delivery.
- Recipient Availability: Ensure that a responsible person is available to receive and inspect the product at the delivery location. The recipient may be required to sign a delivery receipt.
3. Unsuccessful Deliveries:
- Rescheduling: If you are unavailable to receive the delivery, our delivery team will contact you to reschedule. Additional charges may apply for rescheduled deliveries.
- Storage Charges: If the delivery is unsuccessful due to unavailability or other reasons beyond our control, storage charges may be applied. Refer to our Warehouse Charges policy for more details.
4. Delivery Inspection:
- Product Inspection: Upon delivery, please inspect the product for any visible damage or defects. If you notice any issues, report them to the delivery team and contact our customer service immediately at support@kiawaindia.com or [insert phone number].
- Acceptance of Delivery: By signing the delivery receipt, you acknowledge that the product has been received in good condition.
Special Delivery Services
1. Assembly Services:
- Inclusions: Some of our products require assembly. If assembly is included, our delivery team will assemble the product at the delivery location.
- Charges: Additional charges may apply for assembly services if not included with the product. These charges will be communicated at the time of purchase.
2. White-Glove Delivery:
- Service Description: For an enhanced delivery experience, we offer white-glove delivery service, which includes careful handling, unpacking, and placement of the product in your home.
- Availability: White-glove delivery service may be available in select locations and for certain products. Please contact our customer service team for more details.
Contact Us
For any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer service team at support@kiawaindia.com or call us at [insert phone number]. We are committed to providing a seamless and satisfactory delivery experience for all our customers.